“ Growth is never by mere chance; it is the result of forces working together. “
Starting a business is like stepping onto a roller coaster with no safety harness. Growing a business into a successful enterprise is a tough call, requiring perseverance, leadership skills, and a lot of critical thinking.
Businesses are able to exist because customers buy the goods and services that they produce. Businesses adopt a variety of objectives (goals), which include making profit, providing good quality products, helping society and caring for the environment, all of which combine in the overall business aim – its “mission”.
A business needs to make sure that its workforce works together to achieve its objectives. In providing goods and services a business is answerable to groups of people like ‘stakeholders’; these can include customers, owners, employees and society at large, all of who in one way or another are affected by the business and influence the way it operates.
If you ask the ‘person on the street’ what a business is, you are likely to be given an example such as a shop name, or supermarket name, or local leisure center, window cleaner and so on.
All of these examples of businesses have factors in common:
A business may therefore be defined as an organization, which provides goods or services, which satisfy customer needs and wants.
A business, which provides quality products or services and a quality customer service, keeps its customers. If a business adopts quality as a major objective, it will ensure that the whole workforce is involved in the quality process. Businessstrategyfinder.com will implement stringent standards of quality control through ought the business process as if it were a customer of the business.
Another objective of Businessstrategyfinder.com is to build up a skilled workforce. This often goes hand in hand with the issue of quality. A quality manufactured product or service, can only be provided by employees who are trained in the necessary skills.